The first sign is copying the same data between applications. Record where information enters, who validates it and which systems need it. That sequence reveals integration opportunities.
The second is chasing status updates by email. If someone asks every day whether an order is ready, a notification based on order status can replace that follow-up.
The third is creating documents with a recurring structure. Templates and validated data can prepare quotes or reports, keeping human review where the content requires it.
The fourth is answering repeated questions with existing data: availability, tracking or appointments. A connected agent can help when permissions are limited and it knows when to escalate.
The fifth is relying on one person who knows every step. Documenting rules and exceptions comes first. Prioritise one measurable process and compare time spent before and after implementation.